FAQ Well-Spring Solutions

Frequently Asked Questions

Answers to Your Questions About Well-Spring Solutions

Well-Spring Solutions understands that caring for an adult with memory loss can be overwhelming. Our staff are here to support you as you consider an adult memory daycare program for your loved one. Below are answers to some of our most frequently asked questions from caregivers.

General Questions

What is Well-Spring Solutions?

Well-Spring Solutions offers a full slate of community-based care services for older adults with dementia in Greensboro, High Point and throughout Guilford County, NC. Adult day service and group respite care make up the core services of Well-Spring Solutions’ memory support programming. Learn more about Solutions services, here.

How do I know what services my loved one needs?

We offer a free assessment and customized care recommendation by a social worker to older adults and their families who are not sure what their best options are — whether that service is provided by Well-Spring or not.

The Memory Care Center & Connections, A Memory Club

Who is eligible to attend your Memory Care Programs?

Any adult age 60 or older with a diagnosis of dementia who needs socialization during the day instead of isolation at home or an adult who cannot be left at home alone. Please contact us for an assessment to see which program is best for you.

Do I have to come every day to my Memory Care Program?

No, you may choose the days of attendance and the hours that meet your schedule, from one day a week up to five days per week.

When are the Memory Care Programs open?

The Memory Care Center on Henry Street is open Monday – Friday 7:30 AM – 5:30 PM.
Connections Memory Clubs are open Monday – Friday 10:00 AM – 2:00 PM, with daily availability depending on the location.

May I visit and look around your Memory Care Programs?

Yes! Visitors are always welcome at The Memory Care Center and Connections Memory Clubs in Greensboro and High Point.

Is a physician’s referral required for your Memory Care Programs?

No, although many physicians recommend our programs, a doctor’s referral is not necessary. However, to join The Memory Care Center, a document from a physician indicating a diagnosis of dementia is required. Please contact us for an assessment to see which program is best for you.

How much is it to attend your Memory Care Programs?

Fees are based on the number of days per week your loved one is enrolled to attend. During the assessment, a staff person will discuss the fees with you. Some participants may qualify for one of many funding sources, if funds are available.

How do I apply to a Memory Care Program?

Contact us here or call to set a time for an assessment: 336-545-5377. When you set the appointment the staff member will give you further information about the center and what information to bring with you.


Do you offer support groups for caregivers?

Well-Spring Solutions provides ongoing support groups and educational programs for caregivers. Click here for support group information and educational events.

Do you offer caregivers education classes?

Yes! See our schedule of upcoming events for caregivers. Also sign up here to receive monthly announcements.